vishal panwar May 26, 2021

NEW DELHI: Kia India on Wednesday rolled out the ‘Satisfaction Guarantee Scheme’ offer for the new buyers of Carnival MPV. Under this industry-first initiative, private owners can return the vehicle if they are not pleased with the car within the first 30 days of its purchase.
The one-of-a-kind initiative is valid on all variants of the Carnival. It will cover 95% of the ex-showroom cost and overhead cost incurred for the registration and finances, etc. of the vehicle.
Eligible customers need to ensure that the vehicle has clocked not more than 1,500 kilometers from the purchase date and is completely free of damages, failures, pending claims, to be able to return the car.
Additionally, the owner’s agreement for the transfer of the vehicle including all documentation and charges etc. in the name of a person will be obligatory. It will also be imperative that the vehicle is free from any HP and the NOC should be submitted from the financer’s end.
Introduced at the Auto Expo 2020, Kia has sold over 6,200 units of Carnival. Offered in three trims – Premium, Prestige and Limousine, Carnival comes with multiple seating configurations of 7, 8 and 9.
The Limousine Variant has contributed 60% to the overall Carnival sales.
Tae-Jin Park, Executive Director & CSBO, Kia India, said, “Last month, we introduced our new brand purpose of inspiring consumers through products and services, and their experiences with the brand.”
The ‘Satisfaction Guarantee Scheme’, Park said, is the first step to bring this purpose to life and is designed to offer a differentiated Kia ownership experience to our customers, prioritizing their peace of mind during these testing times.
“The growing popularity of our class-leading MPV has been extremely encouraging for us and this initiative aims to enhance customer belief in Kia Carnival even further.”

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